Introduction
We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, store, and protect your information, as well as your rights under the General Data Protection Regulation (GDPR).
This policy applies to both this website and the Rewards Kids app.
1. Data We Collect
We collect the following types of personal data:
- Identification Data: Full name, Nationality
- Contact Data: Email address
- Family Data: Children's names, guardian names
- Transactional Data: Data you enter in the app with regards to its function, for example reward descriptions and points; piggy bank deposit and withdrawal descriptions and amounts.
- Technical Data: IP address, browser data, time zone, browser locale, operating system, platform, device information
- Usage Data: Information on how users interact with our website, products, and services
- Social Media Profile Information: When you choose to log in using your Social Media credentials (eg Google, Facebook, Apple), we may collect basic information such as your name, email address, profile picture, and any other information you have made public on your profile.
- Marketing and Communications Data: Preferences in receiving marketing from us, communication preferences
2. Purposes of Data Collection
We collect your data for the following purposes:
- To Provide and Manage Services: To create and manage user accounts, provide products and services
- To Improve Services: To enhance the user experience, understand user behavior and preferences, develop new products and services
- Marketing and Communication: To send promotional materials, communicate with users about updates, offers, and services
- Customer Support: To provide customer service and support, handle inquiries and complaints
- Compliance and Legal Obligations: To comply with legal obligations, enforce terms and conditions
3. Third-Party Access
We may share your information with third parties who provide services on our behalf, including Google, Facebook and Apple, to help with our business activities such as analytics and marketing. These third parties are authorized to use your information only as necessary to provide these services to us.
4. Data Storage and Retention
Data Storage: Data is stored on Google servers hosted in the United States. No other third-party services are used for data storage. Data Retention: Data is retained for as long as the user has an account plus an additional 60 days.
5. Security of Your Information
We take reasonable measures to help protect your information from unauthorized access, use, or disclosure.
6. Cookies Policy
Our website uses cookies to enhance your experience while visiting our site. Cookies are small files stored by your browser on your computer's hard drive to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
We use the following types of cookie:
- Strictly Necessary Cookies: These are essential for the website to function properly. They enable you to navigate our site and use its features.
- Functionality Cookies: These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.
- Performance/Analytical Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website, deliver advertisements on and through the website, and so on. These third parties may set their own cookies; however, we do not have control over the operation of these cookies.
By using our website, you consent to the use of cookies as described in this policy. If you have any questions about our use of cookies, please contact us at support@rewards.kids
7. User Rights under GDPR
Users have the following rights under GDPR:
- Right to Access: Users can request access to their personal data.
- Right to Rectification: Users can request corrections to their personal data if it is inaccurate or incomplete.
- Right to Erasure: Users can request the deletion of their personal data.
- Right to Restrict Processing: Users can request the restriction of processing of their personal data.
- Right to Data Portability: Users can request a copy of their personal data in a commonly used format.
- Right to Object: Users can object to the processing of their personal data.
- Right to Withdraw Consent: Users can withdraw their consent at any time, where consent is the legal basis for processing.
- Right to Lodge a Complaint: Users can lodge a complaint with a supervisory authority.
8. Procedures to Exercise Rights
To exercise these rights, users must contact us by email at support@rewards.kids providing your registered email address to process the request.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at support@rewards.kids.